Novus status,also no internet or no mobile signal

[dwang11]

Hi I have similar problem Since the move to Novus my Dashboard is blank.I cant make a call or no mobile signal.And I am unable to check the status of my mobile

[Dann]

Hi @dwang11 

We like to check your mobile service status to determine if there is an issue. Kindly send us a private message with the following information.

TPG mobile number: 

Account number: 

Account holder's name: 

To send a private message, please check the link below.

How to send a private message in the Community 

Regards,

Dann