Get online support
Can you find that others way to verified ?
Currently, I do not have an personal number.
The number which is provided was disconneted.
Hi @cja000093,
Our customer’s privacy is important to us. We take cybercrime extremely seriously at TPG Telecom and continue to make significant investments to help protect our customers and their personal information.
We use multi-factor authentication (MFA) to prevent unauthorised access to customer accounts. You can read more about MFA here: Multi-Factor Authentication at TPG
At this point, MFA via SMS is the only option available to be able to log-in to your online account.
Let us know if we can assist further.
Thanks!
Ahra_G