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Port in failed

ellynramos
Level 2

Hi TPG,

I have activated my new tpg sim yesterday, and when I log in to my tpg account, it showed "Port in Failed".

Is there any other way to have it ported again? or start the service/process?

 

Regards,

Ellyn Crisostomo

1 REPLY 1
Riezl
Moderator

Hi @ellynramos ,we'd like to look into this and help with the resolution. Please send us a private message with your TPG customer ID, Mobile Service Number and complete address.

 

To send a PM, please refer to this link: How do I private message (PM) in the community