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Prepaid cannot send msg or call and data is barred too.

alymichelle
Level 2

This account is prepaid and paid up to date for. When trying to ring out it says "This service is no longer activated" yet others can call it. I have 3 prepaid services and this is the only one not working correctly.

1 REPLY 1
Ahra_G
Moderator

Hi @alymichelle

 

Let's have a look at your account. Any chance you can PM us with the account number or mobile number? 

 

Thanks! 

Ahra_G