TPG Community

Get online support

Cannot send international sms

SOLVED Go to solution
Zb
Level 2
Level 2

Hi my husband returned from overseas where he used overseas sms and  now cannot send international sms, but can receive. Any help you can provide would be great

1 ACCEPTED SOLUTION

Accepted Solutions
Zb
Level 2
Level 2

Nvm it started working after adding the prepaid balance

View solution in original post

4 REPLIES 4
Zb
Level 2
Level 2

Nvm it started working after adding the prepaid balance

Ahra_G
Moderator

Sorry to learn that you encountered issues but glad to hear that it's all sorted now, @Zb

 

Should any assistance arise, please don't hesitate to reach out to us again. 

 

 

Thanks! 

sadiaafrin
Level 2
Hi,
How to send sms in overseas. I topped up balance but still not working
BasilDV
Moderator

Hi @sadiaafrin

 

We'd like to confirm if the international roaming of your TPG SIM is enabled.

 

Kindly send us a private message with your account details.

 

BasilDV