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Problem with mobile activation

ghaiashish1
Level 2

Bought a SIM only plan with a commitment of actiavtion 24-48 hrs. Activation failed TPG advised a call to support. Hrs of wait no call back as promised by TPG. very Frustrating

1 REPLY 1
Anonymous
Not applicable

Hi @ghaiashish1 ,

 

Welcome to the community!

 

We're sad to know that you're having issue activating the new SIM, please shoot me a private message with your best contact number and preferred ttime together with your account details (Customer ID/ Mobile number). We'll raise this with our Mobile Team and have them contact you today.

 

How do I private message (PM) in the community 

 

Regards,