TPG Community

Get online support

Refund back to credit card post disabling of international roaming

Stefanozzie
Level 2

Hi, 

I disabled international roaming end of last year. Can you explain when credit ($142,45) be transferred back to my credit card ?

Thanks for confirming if I need to do something to get money back?

Regards

 

1 REPLY 1
BasilDV
Moderator

Hi @Stefanozzie 

 

Welcome to the Community!

 

We've edited your post as it contains your mobile number and email address. Please avoid posting any personal information on a public thread as it may compromise your account security.

 

The remaining balance will be credited to your account within 30 days after you disabled the international roaming service.

Further updates will be given via Email/SMS or phone call as soon as it becomes available.

 

Stay safe.

BasilDV