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Reactivate terminated Sim

roncat1992
Level 2

I've been sick the entire month and was not able to top up. Plus there is a problem with my Simba app so was not able to top up on time. Now my sim is terminated. How can I manage to re-activate this again? Thank you!

1 REPLY 1
Ahra_G
Moderator

Hi @roncat1992

 

TPG Australia & SIMBA (formerly TPG Singapore) are 2 separate entities. Kindly send an email to Singapore Mobile Team at support@simba.sg so they can provide further assistance.

 

You may also reach out to their  social media pages:

 

Website: https://www.simba.sg/home
Facebook: https://m.facebook.com/SIMBAtelecomSG/?_rdr
Instagram: https://www.instagram.com/simbatelecomsg/

 

Thanks! 

Ahra_G