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Replacement sim required

felronmei
Level 2
Hi, would you be able to send a replacement simcard as all of the sudden my current sim showed No Seevice/Network. I just joined you few days back. And I can not be staying online and wait for over 40mins then got hanged up and I don't have number for you to contact back as the sim didn't work. I used neighbour phone to call but I can not use their phone that often. If you can send another one out it would be appreciated.
1 REPLY 1
Shane
Moderator

Hi @felronmei,

 

Welcome to the community!

 

I am sad to lear nthat you're having issues with the SIM card, I would love to arrange our Mobile Specialists to contact you and discuss details of SIM card replacement. To proceed, send me a private message with your account details (Username/Customer ID/Mobile number) also include your best contact number and preferred time.

 

How do I private message (PM) in the community

 

Regards,

 

 

Hi, would you be able to send a replacement simcard as all of the sudden my current sim showed No Seevice/Network. I just joined you few days back. And I can not be staying online and wait for over 40mins then got hanged up and I don't have number for you to contact back as the sim didn't work. I used neighbour phone to call but I can not use their phone that often. If you can send another one out it would be appreciated.