Roaming

[orkhanmammadov]

Hi. I'm in Thailand. What local provider i should connect in order to be able to recieve sms or calls from Australia.
I cannot access my bank, any apps or websites which are connected to my phone number because my number isn't working here

[Ahra_G]

Hi @orkhanmammadov,

If you have roaming active on your account, once you arrive in your destination, you should automatically connect to a network. If you're unable to connect to a network, try these troubleshooting steps first:

1. Make sure international roaming is active on your account. You can manage your roaming settings through My Account

2. Try turning of your phone or doing a hard reset to see if it finds a network

You can also check out this article: TPG Mobile International Roaming - FAQ

-Ahra_G