SIM Activation Issue

[HarisKM717]

I recently activated my SIM and received a message asking me to reply to it to authorise the transfer of my existing mobile number. However, I do not have an active mobile service to do this so I am stuck. Can you please help with this issue?

[Anonymous]

Hi @HarisKM717 ,

Thanks for raising this to us. We'd like to get your alternate best contact number and preferred time, we'll have one of our Mobile Specialists contact you to provide details on how to proceed with the activation of the SIM card.

For reference: How do I private message (PM) in the community 

Regards, 

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@HarisKM717 wrote:

I recently activated my SIM and received a message asking me to reply to it to authorise the transfer of my existing mobile number. However, I do not have an active mobile service to do this so I am stuck. Can you please help with this issue?

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