SIM Activation attempt failed

[sumithas]

Hi,

I've received my new SIM card almost a week now and when I try to activate it on my online account, I'm getting "Activation attempt failed, please try again.".

Customer Care on the phone not being helpful and suggest to retry after 48 hours! 

Note: I not trying to port in from another number, I'm after a new number.

[Ahra_G]

Hi @sumithas, 

Let's get your SIM activated. Please send us a private message with your account number or Customer ID so we can assist further. 

-Ahra_G

[sumithas]

Hi @Ahra_G ,

I am unable to send you a PM.

I'm getting an error "You have reached the limit for number of private messages that you can send for now. Please try again later." when I've not sent a single PM yet!