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SIM Card Delivery

Allok
Level 2

I received the email which said my card was shipped on 30th Mar. Today I still dont get it. What is the timeline for the sim card delivery?

3 REPLIES 3
Riezl
Moderator

Hi @Allok , SIM card delivery usually takes 2 to 3 working days around Metro and 3 to 5 working days outside Metro before it arrives. 

 

If you will not receive the SIM card today, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

Allok
Level 2

I got the SIM parcel today. Thanks.

Riezl
Moderator

Great! Here's a guide on how you can activate your TPG SIM. 

 

How to activate your TPG Mobile SIM card

 

Let us know if we can be of further assistance.