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SIM activation time

Level 2

Hi all,

 

I followed the activation procedure for my new SIM card some 57 hours ago. The activation has still yet to occur. My understanding is that the process should have been complete within two working days.

What has been the experience of others with this? Should I continue to wait, or would I be advised to follow up with TPG at this point?

 

Thanks

1 REPLY
Moderator

Hi @JessiCat,

 

Welcome to TPG Community.

 

I understand that you were able to speak with our Mobile support team and the SIM was already activated. If you are experiencing any issues, please let us know.

 

Thank you.