SIM card not received

[julioalcaide]

Hi,

I haven't received my SIM card ordered more than a week ago. May I get a tracker number to ensure it is on the way?

I'm located in Sydney no further than 15km from TPG offices. Any chance to collect it if not dispathced?

Thanks

[BasilDV]

Hi @julioalcaide

The SIM card is sent via Aus Post, which don't have a tracking number.

We'd like to confirm if it has been dispatched. Please flick me a PM with your TPG username or customer ID number.

BasilDV