SIM replacement

[nita]

Hi,
My SIM is not working, its showing NO SIM card on my phone. I have called TPG multiple times and i have been advised that someone one will call me back within a day but no one calls back. Its been 4 days i have been without a phone.

I have also followed instructions here to send private message but i can't figure out how to send private message to the moderator.
I have also tried emailing tpg helpdesk but the emails bounce back.
CAN SOMEONE PLEASE HELP ME!!
Thank you.

[icurlewis]

Well I can't help you, my sim card stopped working so I don't even have a phone and I agree they are hard to contact or get a reply from.

[BasilDV]

Hi @icurlewis

If you are not able to reach our support team via phone call, you may try to troubleshoot your Mobile SIM issue with the help of our Support page.

If you are still not able to resolve the issue, kindly send us a PM with your account details to assist you further.

BasilDV