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SMS

sallylange
Level 2
Level 2
‎09-05-2022 04:00 PM

Hi, I have just changed over to TPG and am uable to receive Reply texts from certain contacts, I need to rectify this urgently as I use my phone for work.

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4 REPLIES 4
Anonymous
Not applicable
‎09-05-2022 05:05 PM

Hi sallylange,

What troubleshootings have you performed so far? Could you send us a PM with your account details (Customer ID/Mobile number) and we will raise this to our Mobile Team for investigation.

Regards,

 

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sallylange
Level 2
Level 2
‎09-05-2022 06:58 PM

How do I send a PM ?  This is very urgent, I  am not receiving work texts

 

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sallylange
Level 2
Level 2
‎09-05-2022 07:54 PM

This is ridiculous, I cannot get through to your support. Very frustrating and regretting switching to TPG

 

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Anonymous
Not applicable
‎09-05-2022 07:56 PM

Hey. Here is how to send a PM - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

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