SMS

sallylange
Level 2

Hi, I have just changed over to TPG and am uable to receive Reply texts from certain contacts, I need to rectify this urgently as I use my phone for work.

4 REPLIES 4
Shane
Moderator

Hi sallylange,

What troubleshootings have you performed so far? Could you send us a PM with your account details (Customer ID/Mobile number) and we will raise this to our Mobile Team for investigation.

Regards,

 

sallylange
Level 2

How do I send a PM ?  This is very urgent, I  am not receiving work texts

 

sallylange
Level 2

This is ridiculous, I cannot get through to your support. Very frustrating and regretting switching to TPG

 

Shane
Moderator