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STILL " AWAITING ACTIVATION"

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Level 1
I followed the instrustions. I activated my SIM. I have no signal and it still says "awaiting activation"! Its been 12hrs! What's the story ?
1 REPLY 1
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Moderator

Hi @amar7basem,

 

For customers who want to activate their TPG Mobile SIM Card, we have created this community article, which may help : How to activate your TPG Mobile SIM card

 

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.