Hi @yoursturst20006,
Welcome to the Community!
Thanks for reaching out.
You may follow the steps on this link to activate your SIM: How to activate your TPG Mobile SIM card
Should it still not work after following the guide, kindly let us know of your convenient time to receive a call so we can have our Mobile Support team to contact and assist you.
Also, I have modified your post since it has your mobile number for the privacy of the account.
Cheers!
