Sim activate from Optus to Vondafone

[Cuongnguyen]

Hi, how long to take a sim activate from Optus 3G to Vondafone 4G?
I have do that and waiting more than 4 days but it was not working ( someone can call me but I can not call to them).

[Riezl]

Hi @Cuongnguyen,

Welcome to TPG Community!

We have located an account using your community details, but we'd like to make sure that we got the right one.

Are you able to PM us the Mobile Service Number (MSN)?

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community