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Sim activation

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Level 1a
Hi,
My current SIM card is already deactivated and I can’t receive either reply my TPG Sim card activation.

Can I ask to receive the activation SMS thorugh another number?
2 REPLIES 2
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Moderator

Hi @IagoBrasileiro

 

Welcome to the Community! 

 

I've managed to locate your account and recent note indicated that you were able to speak with a member of our Mobile Team and was advised to contact you previous provider. 

 

Your old SIM should still work until your TPG service gets completed. 

 

Feel free to let us know shoukld you require further assistance. 

 

Regards,

Ahra_G

 

 

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Level 1a

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