Sim active

[Tashi-2020]

My sim is active but I couldn’t call. Just showing SOS only

[Anonymous]

Hi @Tashi-2020,

Welcome to the community!

We did an article that you may find helpful, this will guide you a basic troubleshooting related to mobile call issues.

See link below. 

Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile.

Let us know how it will go. 

Cheers! 

My sim is active but I couldn’t call. Just showing SOS only