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Hi @Bidran89,
Please log in using your TPG mobile number to My Account for SIM activation. Let me know if you still encounter a problem.
Regards,
Angeli
Hi @Bidran89,
It is best to stick to the same thread since you are raising relevant issue/s with your mobile service. Have you succeeded on activating the SIM via TPG My Account?
-Angeli
Hi @Bidran89,
We've determined that your porting request for both mobile numbers have been rejected due to invalid account number. Did you have a postpaid mobile service from your previous provider? Kindly confirm the correct account number to us via private message then we'll resubmit your port in request.
Thanks,
Angeli