Sim card not received

[laure3522]

Hi, 

My SIM card has been shipped on 12/08/2020 and I received a message saying it should have been delivered by now...

Can you track the parcel and let me know if it wiil be delivered soon?

I can't call because I already terminated my plan with my old operator.

Thank you for your help, 

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter