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Sim card not received

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Level 1a

Hi, 

 

My SIM card has been shipped on 12/08/2020 and I received a message saying it should have been delivered by now...

Can you track the parcel and let me know if it wiil be delivered soon?

I can't call because I already terminated my plan with my old operator.

 

Thank you for your help, 

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter