Sim not activating

[1markrook89]

We have just ported our old numbers to TPG. My old sims have stopped working which means my TPG sims should be active.

I also can't log into my tpg account as I can't recieve a verification code as my number isn't activate.

Can't call customer service as my number isn't active.

Help!

[BasilDV]

Hi @1markrook89

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this as soon as possible.

Shoot me a PM with your TPG username or customer ID number.

BasilDV