Sim not available SOS

[Sudipta]

Hi I’m getting Sos only on my phone. I have an esim. And it says sim not available.

What should I do?

[Aubrey]

Hi Sudipta, we do not offer and support eSIM. 

We'd like to see what service you have with us and at the same time check the status of your account. Please send your mobile number to us via private message.

Thanks,

Aubrey