Sim not connecting to a network overseas

[Petermjohns]

We are in Europe and our TPG SIM cards have not been used for some months. On reinstalling the cards yesterday they searched and the came up with the message "no service"

I can't hang on the phone to TPG for an hour or so using my Free.fr SIM card, it's just to expensive. Please help me get the SIM cards working again.

[BasilDV]

Hi @Petermjohns 

We need to make sure that the International roaming is enabled for it to work overseas.

Please send us a private message with your account details for checking.

BasilDV