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Sim only plan renewal

Level 2
Hi I am David I already used this plan is last 8 month. Last July start 50 gb plan. Tpg say payment is not receive from my account. So I changed my payment method. But again they said to change payment method. Again also I changed. But I received message from tpg my renewal failed. now can't use tpg data. But today I check my $10 deducted from my account. Also I received message again from tpg payment is fail. So how can I renew my plan?

Hi @David81c, if your concern is about TPG Mobile Singapore, kindly send an email to Singapore Mobile Team at or visit their Facebook Page for further assistance with your query.

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