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Stolen Phone / SIM

andreabu
Level 2
,



My wife's was stolen today. I have blocked the phone itself but how do i block usage on the Sim and get a replacement Sim?? Can I still keep the same number with the replacement sim, it is tied to important work contacts...
1 REPLY 1
Anonymous
Not applicable

Hi @andreabu , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community