Hi @vivian83,
Our support team is currently investigating the intermittent international call issue you are experiencing.
Based on the records on last night's call, you were about to be transferred to a mobile supervisor. We did not detect any indication that the call was disconnected.
Our mobile technical specialist has tried to contact you today to provide and gather further information.
Let us continue the discussion on your other thread to avoid redundancy and confusion.
Thank you,
