TPG scam? - getting billed after service deactivation. can you pls deactivate my phone number? i had requested it 3 wee

[santoshpudasain]

TPG scam? - getting billed after service deactivation.

can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.

account is 1200803334

I have been on the phone for hours multiple times a day and no one picks up.

I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins.  Please be professional and resolve this ASAP.

get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.

News channels are free to use the above text.

[BasilDV]

Hi @santoshpudasain 

Are you still not able to activate your ESIM?

Just send us a private message with your account details and we'll see how can we help.

BasilDV

[santoshpudasain]

Hy, No i am still on SOS mode. I have tried calling the support team since 26 Jan, but no solution.

[BasilDV]

Hi @santoshpudasain 

Are you porting your number from the previous provider to TPG ESIM?

Is the current account still active?

Please send us a private message with your account details and we'll check it further.

BasilDV