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Very disappointed to have just inserted the TPG sim after I was convinced to switch to TPG mobile from another provider - phone alternates between "no sim" and "SOS only" so am assuming the sim card is faulty. I have no network coverage or internet connectivity. Have since read that this is a recurring issue...
I've tried turning phone off and then on again multiple times. It doesn't work in another iPhone, either.
I use my phone number for work and am the primary contact for our household and have no phone now that my number has been ported from another provider.
How can I get TPG to contact me to resolve urgently???
Thank you in advance
Hi @Luxley
Let us help coordinate this with our Mobile Team and see what we can do to expedite the replacement of the faulty SIM. Could you shoot us a PM with your details?
Regards,
Very disappointed to have just inserted the TPG sim after I was convinced to switch to TPG mobile from another provider - phone alternates between "no sim" and "SOS only" so am assuming the sim card is faulty. I have no network coverage or internet connectivity. Have since read that this is a recurring issue...
I've tried turning phone off and then on again multiple times. It doesn't work in another iPhone, either.
I use my phone number for work and am the primary contact for our household and have no phone now that my number has been ported from another provider.
How can I get TPG to contact me to resolve urgently???
Thank you in advance
Hi @Anonymous, thank you, have PM'ed you. Let me know if you need any other info