Unable to make and receive phone calls

[Underdogs1979]

Hi,

I got 2 SIM cards in Singapore and both are unable to make or receive phone calls.

I am using IPhone 7 and above for both phones so it does not seem to be an issue with Volte.

[Ahra_G · Accepted solution]

Hi @Underdogs1979, 

TPG Australia & TPG Singapore are 2 separate entities. Kindly send an email to Singapore Mobile Team at support@tpgmobile.com.sg so they can provide further assistance.

You may also reach out to their social media pages:

Instagram: https://www.instagram.com/tpgsingapore
Facebook: https://www.facebook.com/tpgmobilesg/

Thanks!