I've woken up today and I am unable to make calls. It says I have no credit?? To the best of my knowledge I'm on a post paid plan. I also have no access to internet outside of wifi. I have checked my billing and a payment is " in progress"?? Is this standard practice to instantly cutoff service if there is an issue with payment.? This is an enormous inconvenience. Now I have spent an hour on hold trying to get something rectified that shouldn't happen in the first place. Is this going to happen everytime there is an issue with my bank? Some things are out of our control. Gas, water and power don't get shut off the second a payment date is missed. People rely on their phone and not being able to make calls could potentially be very dangerous. This needs to be sorted ASAP.
