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Unable to receive or make calls/smses

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Level 1a
Hi, I’m unable to make or receive calls/smses on my TPG Line. Tried to turn off and on my iPhone, switch to manual network, take out my SIM card and switch from iPhone 6 to iPhone X to try but all methods didn’t work. Please help.
1 REPLY 1
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Moderator

Hi @Lnls

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

Please send me a PM with your TPG username or customer ID number for better understanding of the situation.

 

How to send a PM? Click here.

 

Regards,

BasilDV