Get online support
Yesterday something happened and I could not access mobile data while out. (not great in WA when you have to scan into every shop) when I got home it was working on WiFi and then started working on Mobile data.
I thought I'd check the data usage via "My Account" but could not access any plan information or invoice/usage information for 2022.
I saw in the mobile information it said "moved to vocus" what does this mean and can you please restore proper access to "My Account"
Hi @MickJ
Welcome to the Community!
We are using a new system, which is called Novus.
We've created an article that will guide you on how to access your account using the new system.
TPG Mobile - Introduction to the new My Account
Let us know if you need further assistance.
BasilDV