I have been unable to send MMS to any number with my TPG Sim only plan. It comes up with a "Failed to send message" message. This is going on for the past few days and starting to really become a huge problem, I hope you guys can resolve this issue asap.
Hi @Ahad-Nizar ,
When sending MMS, your mobile data should be On as you will not be able to use the service via a WiFi connection.
Have you tried to reboot your phone and try again? You may also refresh your network settings by changing the network mode from 4G/LTE to 3G or vice versa, then try to send an MMS again.
If the issue persists, please let us know.
We've refreshed your connection remotely on our end.
Are you able to restart your mobile phone and try again?
Make sure that your Mobile data is On before you try to send an MMS.
We will arrange a call from our Mobile tech team between 5PM - 6PM today to check on this further.
Your experience is important to us and we will be keeping a close eye on your matter and will provide you with updates where possible.