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Urgent help needed with global roaming and wifi calling

Meg123
Level 2

Hi there, 

 

I am overseas and do not appear to be activated for international roaming. I cannot log into my TPG account due to requiring mobile verification. 

I am also unable to access wifi calling despite it being enabled on my phone. 

 

Any support would be greatly appreciated. 

2 REPLIES 2
Aubrey
Moderator

Hi @Meg123, welcome to TPG Community!

 

Send your details via a private message and we'll help you activate your roaming services. 

 

On the other hand, WiFi Calling is not available while roaming internationally.

Meg123
Level 2

Thanks Aubrey, just sent you a message.