Verification code not received whilst overseas

[julianhussey]

I activated global roaming before leaving Australia for a holiday however now I cannot receive the verification code required to access my account. I can't check usage or add funds without being able to access my account. I am new to TPG mobile and need a resolution if possible asap.

[Ahra_G]

Hi @julianhussey, 

Let's have a look at the account and get this sorted. Send in your TPG mobile number or account number via private message so we can assist further. 

Thanks! 

Ahra_G