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I accidentally deleted my eSim profile from my mobile and want to install it again so please help me do an eSim replacement.
I think it is an easy process with Vodafone. Their website mentions that " it’s easy to reactivate it. If you’ve deleted your eSIM from a phone or tablet Vodafone automatically emails you a new QR code that you can use to reactivate your eSIM"
https://support.vodafone.co.uk/SIM-eSIM/eSIM/1526154742/What-happens-if-I-delete-my-eSIM.htm
So I don't know why no one in TPG helped me quickly to solve this problem.
I also tried to contact 131423 many times. Honestly, the agents were so helpful and kind when I called 131423 but no one succeeded in solving the problem.
I don't know why TPG makes this process so hard.
The TPG website didn't mention a complete solution for this situation. How can I swap an eSim when I can not access my mobile number since the eSim profile was deleted?!
I hope TPG makes this process automatically send a QR code to the customer's email.
Did you get this sorted
No it didnt. I dont know what else to do ?
@ehsansim9304 Send us a PM and we'll take it from there.
It does not let me private message as I have reached the number of it per day which is not.
This the error message:
"You have reached the limit for number of private messages that you can send for now. Please try again later."