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can't send texts but can still receive them

connythecow
Level 2
I can't send texts but I can still make phone calls and receive them I have tried sim card in another phone but still can't text anyone
1 REPLY 1
Riezl
Moderator

Hi @connythecow, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/