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fail to get dial tone on mobile

umm
Level 2
Level 2

Frequent issue:

call is dropped before I get a dialtone. SCreen indicates 'dialling'. Not in any area that would be lacking in towers.

1 REPLY 1
Ahra_G
Moderator

Hi @umm 

 

We have created Community articles that you can refer to for Mobile-related issues:

 

 

If the issue persists, let us have your Customer ID or your TPG mobile number via private message so we can have our Mobile Support Team to assist you. 

 

 

Regards,

Ahra_G