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i lost my sim card

Level 1

I lost my sim card when I went to overseas. I required a new sim, I tried to call to customer service on 131423, but nobody was answering my call. Please help me throughout this issue.

1 REPLY 1
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Moderator

Hi @042034xxxx,

 

We are sorry to know that your SIM card was lost. We're able to locate your account using your community details and based on the latest log, you have been in contact with one of our Mobile Specialists and processed the SIM replacement.

 

Let us know should you require further assistance.

 

Cheers!