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iiNet sim showing wrong number in iPhone settings and unable to change

lisathomson71
Level 2
I received a replacement sim (needed a nano sim for new handset) and the replacement sim came labelled as iiNet, but is also registering a different number in iPhone settings which I’ve been unable to change. The original number still works in and outbound calls, however the incorrect registered number causes issues with iMessage and my contact card details.
1 REPLY 1
BasilDV
Moderator

Hi @lisathomson71

 

We'd like to have a better understanding of the situation.

Kindly shoot me a PM with your mobile or customer ID number to check on this further.

 

BasilDV