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international roaming not working in EU

bucko
Level 2

I've tried restarting phone. Enabling and disabling the international roaming option in my TPG settings. No change. I do not see any network providers when I manually scan. Just says emergency calls only.

 

help.

1 REPLY 1
BasilDV
Moderator

Hi @bucko

 

Thanks for raising this to our attention.

 

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your customer ID number or mobile number 

 

BasilDV