TPG Community

Get online support

mobile plans

Level 2

Am a long time user with 2 mobile plans at 16.99 each.

Willing to upgrade to the new 29.99 plan for extra data but the upgrade process does not seem to allow for the initial 6 months at 15 dollars intro price.

Can you clarify? Am I entitled to the 6 months 50% discount or not ?




Hi @adslb7e8,


Welcome to TPG Community!


I've located your account using your Community details.


The 50% discount is being offered to new customers only though.


Nonetheless, you may still upgrade your mobile plan to have extra data. I would recommend to have one of our Mobile Specialists contact you to discuss this with you further.


Please let us know your best contact time and number via PM and we'll arrange this for you.


Please view this link on how to send a Private Message.