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mobile sim card

sengliew57
Level 2

Hi there,

Please be informed that the mentioned sim card was delivered to my door but I was not at home and the courier left a collect card and requested the item to be picked up at the local post office depot.

On the next day, went there to do my collection and unfortunately, they couldn’t find the item even though their system says the item was brought back late that evening.

In this case, what should I do?

 

Regards,

 

Seng Weng, Liew.

1 REPLY 1
BasilDV
Moderator

Hi @sengliew57

 

We've edited your post as it contains your account details.

We'd like to raise this with our Mobile accounts team and have someone to call you to discuss the process.

 

Shoot me a PM with your contact details.

 

BasilDV