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moblie data has again stopped working

nathanc3
Level 2

Moblie phone data has stopped working again , and the phone service along with it 

3 REPLIES 3
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

peter_k
Moderator

Hi Nathan

 

I have managed to look up your account from your TPG forum details.

I have escalated your issue to the TPG Mobile Team to take a look.
They will get in contact with you.

 

Regards,

Peter

peter_k
Moderator

Hi Nathan

 

The Mobile team tried calling you but it was routed to Voicemail.

 

Is your SIm working now? 

 

Regards,

Peter